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The National Rural Health Resource Center is a nonprofit organization dedicated to sustaining and improving health care in rural communities.

As the nation’s leading technical assistance and knowledge center in rural health, The Center focuses on five core areas:

  • Transition to Value and Population Health
  • Collaboration and Partnership
  • Performance Improvement
  • Health Information Technology
  • Workforce 

Jan 30, 2018

Podcast 3: Coaching Model to Close the Loop of Accountability (14 minutes)

Learn a simple but effective coaching model for leaders to improve staff performance.

Jan 30, 2018

Podcast 2: The Five ‘P’s to Anticipate Needs (12 minutes)

Teach staff a model to address patient needs proactively to impact patient satisfaction while saving staff time.


Jan 30, 2018

Use the first two podcasts to help educate frontline staff in meetings and trainings. The third podcast is a coaching model that leadership can use to close the loop of accountability.

Podcast 1: Intention-Connection-Action (13 minutes)
Only after I’m clear about my intention and I’ve connected with the patient, do...

Jan 30, 2018

Employee satisfaction is essential to the success of any organization. A high level of satisfaction is directly related to a lower turnover rate, therefore, keeping employees satisfied with their careers should be a major priority for every employer.  In this presentation, you will learn how to implement an...