Jan 30, 2018
Use the first two podcasts to help educate frontline staff in meetings and trainings. The third podcast is a coaching model that leadership can use to close the loop of accountability.
Podcast 1:
Intention-Connection-Action (13 minutes)
Only after I’m clear about my intention and I’ve connected with the
patient, do I carry out any tasks of the job such as checking
vitals, medications, etc.