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The National Rural Health Resource Center is a nonprofit organization dedicated to sustaining and improving health care in rural communities.

As the nation’s leading technical assistance and knowledge center in rural health, The Center focuses on five core areas:

  • Transition to Value and Population Health
  • Collaboration and Partnership
  • Performance Improvement
  • Health Information Technology
  • Workforce 
  1. All Episodes
  2. Using Telehealth to Positively Impact Patient Experience

Using Telehealth to Positively Impact Patient Experience

Apr 29, 2021

Featuring Jonathan Neufeld, PhD, Program Director, Great Plains Telehealth Resource and Assistance Center

Learn tips for how to best inform your patients about what to expect for their telehealth visit. All staff at the hospital should understand what the virtual patient expectation is and what they can do on their end to improve satisfaction and population health. 

The basics of population health and social determinants of health are applicable to everyone that works in a hospital. Use these 10-minute podcasts during departmental/staff meetings or share as applicable. View the full series on the collection webpage. Access resources on The Center's website.