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The National Rural Health Resource Center is a nonprofit organization dedicated to sustaining and improving health care in rural communities.

As the nation’s leading technical assistance and knowledge center in rural health, The Center focuses on five core areas:

  • Transition to Value and Population Health
  • Collaboration and Partnership
  • Performance Improvement
  • Health Information Technology
  • Workforce 
  1. All Episodes
  2. IMPROVING THE PATIENT AND FAMILY EXPERIENCE

IMPROVING THE PATIENT AND FAMILY EXPERIENCE

Jan 30, 2018

Podcast 2: The Five ‘P’s to Anticipate Needs (12 minutes)

Teach staff a model to address patient needs proactively to impact patient satisfaction while saving staff time.